uclatommy wrote:You seem to think that US Customs has customer support infrastructure-- that they have employees who are hired to deal with calls. I don't think they're like your internet provider or credit card company where there is a designated number to call for inquiries that gets routed to a call center.
Come again friend? I am a 35 year old Man with 3 children who has dealt with customs officials enough times to know that they are human beings, protocol aside. Don't pull that self righteous tone with me unless it makes sense while you are doing it please.
uclatommy wrote: So I'm sure the idea of calling them and demanding something is absolutely ridiculous. Assuming you even get to pull someone away from their regular job and talk to them, how do you know they even have any power to pick a particular freight container among hundreds that get processed per day and have it expedited?
People are already heated up enough without your false accusations. Who said anything about demanding
? Did you even read the post? Please do read it again kind fellow
uclatommy wrote:I'm sure there are very stringent protocols that cannot be violated once something is selected for review. Otherwise the stuff that might violate trade agreements, narcotics, patents, and lots of other illegal stuff, would constantly get through the borders. And if someone could just willy-nilly say "OK, let this one through" without proper documentation and checks, then everyone working in customs would get rich off the bribes they take to pass stuff through.
Buddy, either the cheese is sliding off the cracker (no offense but I'm less than pleased with your unlettered comments, and it's how I see it) or you just don't think much before you post (this seems more likely).
Nobody said anything about 'just let this one through', where do you get off saying that?
Of course there is stringent protocols!! But aside from these protocols there are human beings that may or may not decide to keep something there depending on whether or not they give a rats rectum! What don't you understand Man?
captaintrips wrote: I'm not trying to be overly stern or a jerky.. But I think folks are barking up the wrong tree. Theyre starting to point fingers at oculus for an issue they have little control over.
Understood cap'n, and I agree with your point completely that pointing the finger at Oculus is the wrong thing to do. I however, was not one of those people. Apologies if your comment was not directed at me.
captaintrips wrote:]I think some forget that US customs enforcement is federal homeland security and military. They are not your friend.. And they most certainly do not want to help you expedite things. It's their job to hold things up and inspect international shipments. They cause delays and hold things for weeks on end. That's what they do. They are not UPS or fedex. They are federal agents. They are the IRS of international shipments in and out of this country.
I for one, never forgot this for a moment. I think you
perhaps forgot that Federal agents, as bad ass as they come, are still capable of saying 'meh, nobody seems to concerned about this so perhaps it will sit here for a little longer'. I am well aware that we will wait the amount of time that it will take regardless of what we do/say, but I really don't want it taking any longer than that, and it just may if nobody gives a damn.
captaintrips wrote:Giving them any grief will only hurt us. I just want things to continue in a uncompromising fashion and arrive in a timely manner...
I don't call respectful inquiries 'grief' whatsoever, which is the suggestion that I had made. You don't think they expect it when a shipment get's held back? I understand what you are trying to say, but you are talking about the wrong thing to the wrong guy. It's the other fellow over there who doesn't understand...
>>>> (Again, apologies if the ball wasn't intended for my net; It may just feel that way)
captaintrips wrote:As I believe they are working as fast as they possibly can, and doing exceptionally well under the time constraints and circumstances with the resources they have.
Are you talking about Oculus or customs? I never mentioned Oculus once in my post and you never clarified, so I would assume you mean customs?
If that is the case, I Love Mr. Rogers as much as the next guy, but I left the world of 'make believe' behind nearly 25 years ago. If you are talking about Oculus, I agree again. They stand nothing to gain from this and I believe that the majority of those working there (don't know them all so I can't really say) are a great group of people.
I suppose you never addressed your post specifically to me though, so once again I apologize if your comments were directed at somebody else.